frequent questions

A preparation center is a company that provides a product preparation service to Amazon FBA sellers, saving valuable time and energy so they can focus on other aspects of the business.

As a preparation center, we receive your products, assure their quality, create the shipping plan, prepare them according to Amazon's requirements and ship them to the appropriate Amazon logistics centers.

As a standard, most salespeople will prepare internally to begin to understand the process and grow their capital; however, everyone's situation is different, so the right time to join a preparation center differs from person to person. .

Our best advice in this regard would be to make sure you have analyzed your numbers and incorporated your setup fees, so that when you make the leap, your margins are not greatly affected.

When using Amazon, you will still have to manage the products, create the shipping plans, package the products (unprepared) and ship them to Amazon in the hope that the products will arrive in one piece, before waiting for Amazon to prepare these products. on your behalf.

With FBA BeeBox, we take all the stress and legwork out of the readiness element of the business by providing a premium end-to-end readiness service.

Our prices may seem higher than what Amazon charges for preparation, however, Amazon's charges would not take into account the cost of boxes, void fill, tape and time spent on labor.

Avenida Poligon, 18 BAJO(ED.VVV), 25200 Cervera, Lleida,Spain.

If your goods require a preparation service, you have 14 days free storage.

Yes, our facilities have the necessary logistics to work with pallets and containers, regardless of quantity.

No, there is no minimum number of units we require you to sell in order to use our services like other preparation centers. We look at the big picture and the long term outlook, so we will support you in your growth to develop an amazing company that ships thousands of units per month.

Yes, our services are suitable for wholesale and private label vendors. If you have specific needs that are not reflected in our online pricing, please book a free consultation so we can discuss a custom structure.

We pride ourselves on our processes and attention to detail. Each product receives a 360 degree inspection when it is registered. If there is a discrepancy in the quantity of units shipped or damage to an item, the check-in staff will take photographic evidence and send it to you via your account, so you can raise this with the retailer. With damaged stock, we offer you the option of having the product returned to the retailer, to your home or destroyed.

Thanks to our integrated software, both customers and ourselves are able to generate the shipments to Amazon, so you don't have to take care of that work if you prefer.

You can follow the progress of your orders in real time through your personal inventory tracker. Once an order has been entered, the entry date and quantity will be updated. Once an item has been shipped to Amazon, your monthly expense tracker will be updated with a full breakdown of the shipping plan.

Indeed we do. Within the Amazon Logistics order worksheet, there is a box you can fill out that specifies how many items you want to group. 

We provide long-term storage for our customers. This service will be pre-arranged with your FBA BeeBox account manager before shipments are accepted.

Whenever possible. Please note, however, that manufacturers often send damaged, fragile or unusable boxes, so we reserve the right to decide whether or not to reuse a box.

At FBA BeeBox, being open, honest and trustworthy is one of our core values and something we truly value.

Accidents can happen and if they do, we will contact you to inform you of the damage caused. Once we receive the invoice from you showing the cost of the goods, we will reimburse you for the cost of the goods.

Product shipment will not exceed 72 hours, however, our experienced teams consistently meet and exceed our KPI of 48 hours.

Our facilities are protected with full CCTV and a Grade 2 alarm and security system.

This alarm system includes:

- Shock sensors

- Motion sensors

- 24/7 arc monitoring

- Direct link to the Police

- On-call response

- NSI Gold Certification

Our clients and their actions are our priority and, as a company, we strive to always develop and evolve ways in which we can better protect their actions.

Yes, we provide a Hazmat service. 

Yes, your stock is insured by us as long as it is in our facilities.

Yes, we offer a forwarding service at very competitive rates, so send us a message and we will be able to provide you with a quote. 

Amazon has specific requirements on the type of preparation required for items shipped to its logistics centers, this will be identified to us during the shipping process. On some occasions, we may advise you that plastic bagging or bubble wrap is appropriate for a particular item. Not necessarily because Amazon requires it, but to protect the product from damage in Amazon's warehouse, we will usually contact you first, but if you need protection, we will go ahead and complete the preparation on your behalf to ensure your items reach the customer. in the best possible condition. 

We invite you to use our address in the Amazon FBA Returns Preparation Center for your returns. We will then contact you to decide whether you would like us to reship them to you, reship them to Amazon, or dispose of these items. If you choose to have them shipped to your address, we will package them in a box and provide you with the dimensions and weight of the box so that you can arrange a pickup to have them shipped to your home/business address.